Dear Verizon Wireless,
You were the best phone company I'd ever had. You always kept a strong signal, you never dropped a call, and you always had the most phenomenal customer service. I left you in January for clown-of-the-town AT&T for one painfully simple reason: they don't lock their GPS.
Stupid right? Yeah. But so stupid that I'm willing to fork over a couple grand to your competitor because of it. You are the only wireless carrier dumb enough to put your "navigation" product up against in-car systems (included in most new vehicles), and all of the dash-mounted systems littering electronic stores. Disabling the GPS on your phones didn't make me want to buy "VZ Navigator" to recover those capabilities, it made me walk out. I would truly love to see some figures on how many subscriptions you have for that service.
I'll be honest, if you ever enable GPS on your smartphones, I'll pay the cancellation fee with AT&T to rejoin you without thinking twice. But I resent you for trying to trick me into paying extra for something that other carriers are providing for free.
You're better than that, Verizon.
Dropping calls left and right,
-brs
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